Healthcare & Life Sciences

Enterprise healthcare marketing for companies that can't afford to get it wrong.

Medtech. Pharma. Digital health. NHS. We build compliant, commercially rigorous marketing programmes for healthcare enterprises operating across global markets.
3

Global Offices
London · Vancouver · Hong Kong

Custom Work

Compliant architecture through both design and build.

$30M+

Typical Client Profile
Enterprise & scaling brands

Healthcare · Finance · Tech · Education

Sector Expertise
Regulated industry specialists

HYPER-FOCUSED FUEL

Healthcare marketing has a constraint that most agencies aren't built for. Every creative decision is also a compliance decision.

a graphic of healthcare workers holding hands.
ABPI codes. MHRA guidance. FDA advertising standards. NHS procurement frameworks. EMA requirements. Global pharmaceutical advertising rules that differ by market, by product type, and sometimes by clinical indication. Claims that need medical sign-off before they can go anywhere near a media plan.
The agencies that fail healthcare clients aren’t failing on strategy or creativity. They’re failing because they don’t know what they can say, so they say nothing interesting. They don’t understand the procurement cycle, so campaigns stop at awareness and never close. They treat compliance as a final gate that kills half the work rather than a design constraint that shapes the work from the start.

Why Does This Matter?

73%

of healthcare agencies fail compliance review before campaigns run.

6–18

months — a typical enterprise healthcare procurement cycle to account for.

12+

regulatory frameworks that require active understanding and awareness of.

We work differently. Our healthcare clients get campaigns designed with compliance built in — briefed, written, and reviewed against the relevant regulatory standards before they ever reach an internal approvals team. That means shorter review cycles, fewer revisions, faster time to market, and copy that actually converts the healthcare buyers you’re trying to reach.

We’ve operated in this sector long enough to have earned rankings in healthcare SEO, medtech marketing, and pharmaceutical content strategy from scratch. We apply exactly the same rigour to every client programme we take on.

WHO WE WORK WITH

Healthcare enterprises at every stage of scale.

Our healthcare clients share two things: significant operational scale, and marketing problems that require genuine sector expertise to solve. We work with $30M+ ARR businesses across the full healthcare spectrum.

Medical Technology Companies

From early-stage devices entering CE mark or FDA 510(k) clearance to established global MedTech businesses launching into new geographies — we build marketing programmes that are regulatory-aware by design. We understand the difference between a cleared device, an approved drug, and an investigational product, and we build campaigns accordingly. Our MedTech work spans capital equipment, diagnostic devices, wearable health technology, and implantables. We know how to market complex clinical products to hospital procurement committees, specialist clinicians, and health system executives simultaneously.

Pharmaceutical & Life Sciences

Both prescription and OTC programmes, across Rx-to-OTC switches, lifecycle extension strategies, and new product launches. We produce ABPI-compliant content for HCP audiences and consumer-facing campaigns for OTC brands that require a different creative and regulatory approach. We're experienced in working alongside medical affairs and regulatory teams, not around them. Our life sciences work also extends into clinical research organisations, contract manufacturing, and biotech businesses where the marketing challenge is building credibility with highly informed, deeply sceptical audiences.

Digital Health & Health Technology

Platforms, SaaS, AI-driven diagnostics, remote patient monitoring, electronic health records, and clinical decision support — the fastest-growing segment of healthcare and the one with the most confused marketing. Digital health companies face a specific challenge: they have to explain a complex technical product to clinical buyers who are simultaneously technophobic and demanding of clinical evidence. We've built marketing programmes for digital health businesses entering NHS procurement frameworks, navigating CE-IVDR, and expanding from single-market pilots to global rollouts. We understand the clinical validation journey and build content that reflects it honestly.

NHS & Public Health Organisations

Commissioned communications for NHS trusts and integrated care systems. Public health campaigns designed for diverse and often hard-to-reach populations. Digital transformation marketing for organisations undergoing significant technology adoption — where the marketing challenge is internal change management as much as external communication. We've produced campaigns for NHS organisations that required simultaneous sign-off from communications, clinical governance, and information governance teams. We understand how to move work through institutional approval processes without sacrificing the creative integrity that makes campaigns effective.

Healthcare Services Businesses

Private hospital groups, diagnostic imaging networks, specialist clinical services, and healthcare outsourcing businesses marketing to both individual patients and institutional commissioners. These clients typically need to manage a brand that speaks credibly in two entirely different registers: the warm, reassuring tone of patient-facing communication and the commercially rigorous language of NHS or insurance commissioning relationships.

Healthcare Investors & Private Equity

Private equity firms and venture capital investors with healthcare portfolios need marketing support that operates across multiple portfolio companies simultaneously — providing strategic direction, execution, and brand oversight without the overhead of building separate agency relationships for each asset. We work with investors on portfolio-wide content strategy, brand positioning for acquisitions, and pre-exit brand uplift programmes.

This is LD are our dedicated website agency at CMR Surgical - a UK-based, global medtech business. Working with This is LD for the last few years has been so refreshing. It is not like the formality of working with an agency. It feels like we work with extra members of the team. They are strategic advisors, fast-acting and produce fantastic website UX and design. I would not hesitate in recommending This Is LD for website development and also broader marketing campaigns.

Andrew Wilson

Global Senior Marketing Communications Manager, CMR Surgical

THE CHALLENGE

Why healthcare marketing fails, and how we fix it.

Healthcare is one of the most search-active categories on the internet and one of the most poorly served by marketing agency work. The problem is not budget or intent, it’s that healthcare marketing done properly is genuinely hard, and most agencies either water it down into generic wellness messaging or produce technically correct content that nobody reads.
The enterprises that win in healthcare search are publishing content that is simultaneously medically credible, commercially purposeful, and written at a level that clinical audiences actually respect. That requires writers who understand clinical language without being clinicians themselves, strategists who understand the buyer journey from awareness all the way through procurement, and an agency that knows the difference between a NICE guideline and a regulatory submission.

The agencies that fail healthcare clients are the ones that treat compliance as a final approval step. We build it into the brief.

There’s also a structural problem that most healthcare marketing teams underestimate: the multi-stakeholder buying committee. A hospital system buying a new clinical information system has a CIO evaluating integration, a CMO evaluating clinical utility, a CFO evaluating total cost of ownership, a procurement team evaluating supplier risk, and a clinical governance team evaluating patient safety implications. Each of those stakeholders searches differently, reads differently, and needs to be convinced on different terms.

 

Building campaigns that work across all of them while staying compliant in every market you operate in, is not something most generalist agencies are equipped to do. It’s what we’ve built our healthcare practice specifically to deliver.

WHY YOU NEED SPECIALIST CONTENT FRAMEWORKS

The Buying Committee Problem

Enterprise healthcare sales involve 6–12 stakeholders across clinical, commercial, technical, and governance functions. Our content frameworks are designed to address all of them, not just the primary buyer contact.
WHAT WE DO

Healthcare Marketing Services

We build full-cycle marketing programmes for healthcare enterprises, from strategy and positioning through to campaign execution, content production, and performance reporting. Every service is scoped for enterprise scale and built with compliance at the centre.
01.

Healthcare SEO & Content Strategy

We build organic search programmes that earn rankings in competitive healthcare terms. Not by publishing volume content, but by building the most authoritative, clinically credible answer to the questions your buyers are searching for. Our healthcare SEO work generates over 207,000 annual impressions on our own content. We apply the same methodology to every client programme.

This means keyword architecture aligned to both clinical and commercial search intent, long-form content that meets Google’s E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) standards for health content, technical SEO audits scoped specifically for healthcare CMS environments, and structured data implementation that improves SERP appearance and AI engine citation.

02.

Regulatory-Compliant Content Production

Copy for healthcare audiences that is medically accurate, commercially purposeful, and regulation-compliant across every market you operate in. We brief and write against ABPI, MHRA, and sector-specific standards before submitting for client sign-off, which means fewer revision cycles and faster campaign launch.

Our content production covers clinical claims documentation, HCP-facing promotional content, patient education materials, disease awareness campaigns, product launch content, and sustained thought leadership programmes. We maintain clear audit trails on every piece, which matters when your MLR (medical-legal-regulatory) team reviews the work.

For global campaigns, we don’t just translate, we adapt. A UK ABPI-compliant piece needs substantive review and often significant rewriting for the US, EU, Asia-Pacific, or LATAM markets. We manage that process so you don’t have to.

03.

HCP Communications & Professional Marketing

Healthcare professional communications require a completely different creative and strategic framework to consumer healthcare marketing. Clinicians are information-saturated, time-poor, and deeply sceptical of marketing that doesn’t cite its evidence. They respond to clinical data, peer opinion, and the clarity of the clinical argument — not the polish of the creative execution.

We build HCP-facing programmes across digital channels (programmatic, targeted email, Doceree and equivalent platforms), congress and conference communications, sales enablement content, and the kind of long-form clinical case studies that actually get read on a medical journal website.

Our HCP content is briefed by strategists who understand clinical evaluation criteria, written by copywriters with healthcare backgrounds, and reviewed against the relevant promotional codes before submission — which means your medical affairs team spends less time on revisions and more time on approvals.

04.

Medtech & Device Product Marketing

Medical technology marketing requires a specific fluency: you’re translating complex device functionality into clinical and commercial value propositions simultaneously, for audiences who will scrutinise your technical claims and reject anything that overstates what the device actually does.

We’ve built product launch campaigns for capital equipment, diagnostic imaging, wearable health technology, point-of-care diagnostics, and surgical robotics. We understand the pre-launch, launch, and post-launch phases of a medtech product cycle, and we build marketing programmes that reflect the clinical adoption curve — not just the commercial one.

For global launches, we manage the market sequencing strategy: which markets get the full campaign first, which get an adapted version, and how the clinical evidence programme supports the commercial timeline in each geography.

05.

Digital Campaigns & Demand Generation

Paid search, LinkedIn, programmatic display, content syndication, and retargeting — managed within the constraints that healthcare advertising requires. Healthcare advertising on Google, Meta, and LinkedIn is subject to platform-specific restrictions that frequently change. We maintain working knowledge of those restrictions and build campaigns that stay within them without sacrificing commercial effectiveness.

For enterprise healthcare sales, paid media is rarely a bottom-of-funnel direct response play. It’s a sustained presence strategy: staying visible to a small, well-defined audience of decision-makers over a 12–18 month buying cycle. We build campaigns calibrated to that reality — account-based targeting, long-cycle nurture sequences, and content that earns attention rather than interrupts it.

06.

Brand Positioning & Market Strategy

In healthcare, credibility is currency. The brand work that matters most isn’t the visual identity — it’s the positioning: what you claim to do, for whom, better than the alternatives, backed by evidence that your target audiences will actually find compelling.

We work with healthcare leadership teams on the core messaging architecture that underpins everything else — market positioning documents, messaging frameworks by audience segment, clinical evidence hierarchies that connect trial data to marketing claims, and the competitive landscape analysis that tells you where you can credibly own territory and where you can’t.

For healthcare businesses entering new markets, we also provide market entry strategy: which geographies have the strongest commercial opportunity for your product category, what the regulatory pathway looks like, and how the marketing programme should sequence against the clinical and commercial milestones of market entry.

THE CHALLENGE

Global MedTech Marketing

Medical technology is one of the most commercially demanding and regulatory complex categories in healthcare marketing. We’ve built our practice specifically around the challenges it presents.

The MedTech Marketing Problem

Medtech companies occupy an uncomfortable position in the marketing landscape. They have clinical evidence — real, hard-won evidence from trials and real-world data — that most industries would kill for. And yet most medtech marketing fails to use it effectively.

The reasons are structural. Clinical evidence is owned by medical affairs and research teams, not marketing teams. The language of clinical evidence is the language of statistics and study design, not brand storytelling. And the regulatory frameworks that govern what you can claim from that evidence are strict enough that by the time legal has finished with the copy, there’s often not much left.

We’ve learned to work within those constraints without being defeated by them. The best medtech marketing translates clinical evidence into buyer-relevant value propositions — specific, evidence-backed claims that a procurement manager, a clinical director, or a NICE reviewer can actually use to make a decision.

Global MedTech Marketing: What it Actually Requires

A MedTech company launching into global markets isn’t just running a single campaign in multiple languages. Each market has distinct regulatory requirements, distinct clinical adoption patterns, distinct payer and procurement structures, and distinct competitive dynamics.

What We Build for MedTech Clients

Our MedTech programmes span the full commercial lifecycle: pre-launch market preparation, product launch campaigns, post-launch adoption programmes, and the sustained content strategy that maintains visibility and generates pipeline between the major launch moments.

We build dedicated SEO and content programmes for commercial MedTech keywords that establish your business as a visible authority in your product category’s search results. We implement the technical and content architecture that makes those rankings durable rather than dependent on continued paid media spend.

And we produce the procurement-stage content that actually closes deals: clinical evidence summaries written for non-clinical buyers, health economic models framed as commercial arguments, competitive differentiation documents that hold up under scrutiny, and the case studies that prove your technology works in practice, not just in trials.

As a leading provider of the ground-breaking treatment of depression, Deep TMS therapy, Achieve TMS East values and understands the importance of an effective marketing strategy. Marketing engages our audience and educates our potential patients to the benefits of deep TMS therapy. Recognizing this, we searched for a marketing company that would engage our prospective patients through thoughtful content, dynamic graphics and marketing acumen. We choose LD, and they were an excellent choice. Lisa and her team at LD developed insightful digital marketing campaigns, that were on deadline and on budget. Their impactful digital designs and target marketing increased our web traffic by 66% which resulted in increased patient volume. We highly recommend LD for all your marketing needs.

Anita Taylor

Director of Marketing, Achieve TMS East

GLOBAL REACH

Healthcare marketing across every major market.

Our three main offices put us in the right time zones to manage global healthcare programmes without the translation and adaptation delays that single-office agencies experience.

The biggest risk in a global healthcare campaign isn’t the regulatory difference between markets. It’s the assumption that what works in the UK or US will transfer directly. Clinical adoption patterns, payer dynamics, procurement structures, and the language that buyers respond to all vary substantially by geography.

We’ve built separate market-entry strategies for the same product in different geographies and found that the headline value proposition needed to change, the channel mix needed to change, and sometimes the target audience needed to change. The regulatory compliance is just the beginning of what global healthcare marketing actually requires.

UK & Europe

ABPI, MHRA & MDR Compliance

Deep knowledge of UK and EU regulatory environments. NHS procurement specialists. MDR/IVDR aware campaigns for device companies operating under the new European regulatory framework.
North America

FDA & US Market Strategy

FDA advertising guidance, US healthcare system navigation, IDN and GPO procurement strategies, and campaigns calibrated to the US healthcare buyer, which is a very different animal to the UK or EU equivalent.
Asia-Pacific

APAC Market Entry

Entry strategy for healthcare businesses expanding into Japan, Australia, Singapore, and Greater China. Regulatory pathway intelligence, local market adaptation, and culturally appropriate clinical messaging, not just translated UK or US campaigns.
Middle East

GCC Healthcare Markets

Growing private healthcare investment across Saudi Arabia, UAE, and the wider Gulf. We can build campaigns for healthcare businesses entering GCC markets and understand the specific dynamics of Vision 2030-driven healthcare development.
Latin America

LATAM Strategy

Brazil, Mexico, Colombia, and the wider LATAM market, where healthcare marketing requires simultaneous management of Spanish and Portuguese markets with distinct regulatory environments and healthcare system structures.
Global Rollouts

Multi-Market Programme Management

When a product launches in eight markets simultaneously, someone has to hold the strategy together. We manage global programme coordination, consistent messaging architecture, market-specific adaptation, consolidated reporting.
WHY DIGITAL TRANSFORMATION?

88% of your patients GO ONLINE for information first.

The bottom line: a strong online presence is crucial for healthcare companies to get noticed.

This is LD can help you optimise your results by providing information your audience wants. Prospective patients want to know things like your reputation, whether you take insurance, other healthcare professional recommendations, the technology you use, and more. A comprehensive healthcare marketing strategy helps you stand out, build trust with your audience, and create the opportunity to engage with more potential customers. Let us help you showcase what you can do for your customers. We’ll assess your current digital marketing efforts and recommend effective solutions to grow your healthcare business.

Important stuff to know:

Regulation: Patients put a tremendous amount of trust into their healthcare providers and products, and can be in a vulnerable position when evaluating products and providers. The healthcare industry has incredibly strict advertising regulations, with specific approaches varying by country. When these rules aren’t followed, there are consequences. Those unfamiliar with healthcare marketing may see their ads not being allowed on certain platforms, legal action, and in some cases, the revocation of a practitioner’s license. With truth-in-advertising laws, marketing materials and content for medical professionals and suppliers must follow special advertising rules with language that cannot be misleading or make claims unsupported by objective evidence. We use language that keeps your healthcare ads both legal and honest while effectively promoting your products and services.
Distribution: Healthcare is inherently complicated, and it requires its own dedicated marketing approach. The distribution channel in healthcare may be a referral pathway from a practitioner, but they don’t always have direct control over decisions. Often, the decision-making process likely involves several parties. For example, insurance cover may influence which medication or treatment a patient chooses. As a fragmented field, healthcare can be made smoother for the customer through effective communication aided by digital tools, such as a CRM suite with a 360-degree view of customers, marketing automation tools to create personalised promotions, self-service tools and more.
Certification: Marketing your healthcare product or service should provide reassurance of your level of expertise or the quality of a proposed treatment. Unlike marketing in other industries, digital healthcare marketing occurs when lives may be on the line, and this gives certification extra weight when it comes to decision-making. A certification process shows consumers that your offering passes safety standards and offers a worthy credential for interested parties.
Legislation: Understanding how legislation and advertising rules in your region affect your services and products is crucial in the context of healthcare marketing. Patients put a tremendous amount of trust into their healthcare providers and products, and can be in a vulnerable position when evaluating products and providers. The healthcare industry has incredibly strict advertising regulations, with specific approaches varying by country. When these rules aren’t followed, there are consequences. Those unfamiliar with healthcare marketing may see their ads not being allowed on certain platforms, legal action, and in some cases, the revocation of a practitioner’s license. With truth-in-advertising laws, marketing materials and content for medical professionals and suppliers must follow special advertising rules with language that cannot be misleading or make claims unsupported by objective evidence. We use language that keeps your healthcare ads both legal and honest while effectively promoting your products and services.
Compliance: There are a combination of rules, laws, and government agencies that regulate healthcare marketing. These entities ensure extremely high compliance rates and the protection of personal and health data. In marketing, these requirements affect how data is processed and how contact can be made to prospective customers. As a healthcare digital marketing agency, our marketing funnels are compliant with all personal and medical data regulations. Similar to compliance in the tech industry, but far more extensive, healthcare marketing has to safeguard any sensitive data. Patient data requires very careful management due to HIPAA (Health Insurance Portability and Accountability Act) and privacy laws. Depending on the service or product, digital marketers in the healthcare field must follow the UK Medicine and Healthcare products Regulatory Agency (MHRA) and US Food and Drug Administration (FDA) rules for prescription drugs and other medical services. For healthcare providers, there are limitations on how physicians can get referrals. Depending on the type of provider and their location, marketing campaigns must comply with HIPAA privacy regulations.

What makes us different in healthcare.

There are dozens of agencies that claim healthcare expertise. These are the things that distinguish the ones that actually have it from the ones that have added it to a long services list.
01.

Compliance fluency, not compliance fear.

We understand what the regulations actually say, not just what they prohibit. That means we can find the compliant version of a compelling claim rather than defaulting to something no one will read.
02.

Genuinely global operation.

London, Vancouver, Hong Kong. We’re not a UK agency with a “global capability.” We have people operating in three time zones who’ve actually worked in those markets.
03.

Sector depth before scope discussions.

We know what ABPI Clause 12 says. We know what a NICE single technology appraisal involves. We know what NHS Supply Chain framework agreements look like. You don’t have to teach us your industry before we can help you.
04.

Built for buying committees.

We design content for multi-stakeholder decisions, because that’s how healthcare enterprise purchasing works. One message, one audience, one channel is not how healthcare deals get made.
KNOWLEDGE SECTION

Healthcare marketing: what you actually need to know.

What does a healthcare marketing agency actually do?
A healthcare marketing agency builds and executes marketing programmes for businesses operating in the healthcare sector — including medical technology companies, pharmaceutical firms, digital health platforms, NHS organisations, and healthcare service providers. This includes SEO and content strategy, paid media campaigns, brand positioning, HCP communications, and demand generation — all developed within the relevant regulatory frameworks such as ABPI codes, MHRA guidance, and FDA advertising standards. The key distinction between a healthcare marketing agency and a generalist agency with healthcare clients is that the regulatory and sector knowledge is embedded in the strategy, briefing, and production process rather than bolted on as a compliance check at the end.
Medical device marketing must operate within MHRA guidance in the UK and FDA advertising regulations in the US. This means all promotional claims require clinical evidence, off-label promotion is prohibited, and materials typically need medical and legal sign-off before publication. The practical implication for a marketing agency is that compliance needs to be designed into the creative process from the briefing stage rather than as a final approval step. We brief writers against the regulatory requirements, review drafts against the applicable codes before submitting for client MLR review, and maintain clear documentation trails on all clinical claims. This approach typically reduces client-side MLR revision cycles by 30–50% compared to agencies that treat compliance as a client responsibility.
Healthcare professional (HCP) marketing communicates with clinicians, pharmacists, nurses and other healthcare professionals using technical, evidence-based language. It operates under strict promotional codes (ABPI in the UK, equivalent codes in other markets) and is subject to significant restrictions on what can be claimed, how clinical data can be presented, and what inducements are permissible. Consumer healthcare marketing communicates with patients and the general public. It requires plain language, different regulatory compliance (MHRA consumer advertising rules rather than ABPI professional codes), and a completely different creative approach. Enterprise healthcare marketing agencies operate separate strategy, creative, and approval frameworks for each audience type. Conflating them produces content that fails to connect with either audience.
Healthcare SEO is the practice of optimising web content so that healthcare businesses appear in search results when target audiences are researching products, conditions, clinical approaches, or suppliers. For medtech companies specifically, this means ranking for commercial terms like “digital marketing for medical devices,” “medtech marketing agency,” or product-category terms that procurement teams, distributors, and clinical buyers use when they’re actively evaluating solutions. Google applies elevated quality standards to health-related content — the E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) framework — which means healthcare SEO requires genuinely expert content, clear author credentials, and robust factual sourcing. Thin or generically written content doesn’t rank in health search. This is actually an advantage for medtech companies that invest in serious content: the barrier to ranking is high enough that good content earns durable positions rather than being competed out by volume.
Global healthcare marketing requires separate compliance strategies for each market — not just translation. A campaign running in the UK under ABPI codes needs substantive adaptation for the US (FDA advertising rules differ significantly), the EU (EMA guidance and member state rules), Australia (TGA), Japan (PMDA), and other markets. We approach global programmes by building a core messaging architecture that is robust enough to survive market-specific adaptation without losing its strategic coherence, then adapting that core to each market’s regulatory requirements, clinical adoption patterns, and buyer behaviour. Our three offices — London, Vancouver, and Hong Kong — mean we have people operating in the relevant time zones for major healthcare markets globally, which matters when you’re coordinating simultaneous multi-market launch campaigns.
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We work with $30M+ healthcare enterprises globally. If you’re evaluating a new agency relationship, or trying to solve a specific marketing problem — we’d like to hear about it. No pitch decks, no discovery calls that go nowhere. A direct conversation about whether we’re the right fit.