Every website, web application and digital platform you run depends on a stack of hosting providers, security services, domain registrars, CDN providers and monitoring tools. Most organisations manage these relationships separately, across different vendors, contracts and support teams. We manage all of it as a single integrated service: one team, one contract, one point of contact for everything from uptime and security to green hosting, SSL and domain renewals, so your digital infrastructure supports your marketing rather than creating operational overhead for it.
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Global Offices London · Vancouver · Hong Kong
Single Point of Contact
All vendors managed by us.
$30M+
Typical Client Profile Enterprise & scaling brands
Healthcare · Finance · Tech · Education
Sector Expertise Regulated industry specialists
When something goes wrong with your digital infrastructure, a site goes down, a security vulnerability surfaces, a domain lapses, the question is never ‘what happened?’ It is ‘whose responsibility was this and why did nobody catch it?‘ We remove that question entirely by being responsible for all of it, in one place, with one team that understands how every part connects to every other part.
Our managed infrastructure and IT solutions team is in the background providing 24/7 support to minimise downtime and ensuring your online prescence is up-to-date and secure, allowing you to focus on the income producing parts of your business.
SSL certificate management, security monitoring, vulnerability scanning, malware protection, DDoS mitigation and the proactive security posture that keeps your digital platforms protected and compliant. Security for healthcare websites and web applications that carry patient data or are connected to NHS systems. Security for financial services platforms that handle customer financial information within FCA and PCI-DSS requirements. Cybersecurity management coordinated across all your digital infrastructure rather than applied separately to each platform.
Hosting environments selected, configured, monitored and managed on your behalf, across the right provider for your platform, performance requirements and regulatory context. Managed website hosting and managed web application hosting for enterprise brands that need reliability, speed and compliance as standard. For healthcare clients, hosting configurations that meet HIPAA technical safeguard requirements and NHS digital standards. For financial services clients, hosting aligned to FCA data security expectations. We manage the hosting relationship; you manage your business.
Cloud hosting, CDN configuration, cloud storage, cloud-based backup and the cloud services infrastructure that modern web platforms and digital applications depend on. Cloud services management for enterprise organisations that want the performance and scalability of cloud infrastructure without the overhead of managing provider relationships directly. For regulated industry clients, cloud services configured within the data residency, encryption and access control requirements that healthcare and financial services compliance demands.
Hosting infrastructure powered by renewable energy and certified green hosting providers, for enterprise brands with sustainability commitments, ESG reporting requirements or a preference for environmentally responsible digital operations. Eco-friendly web hosting and sustainable web hosting solutions that reduce the carbon footprint of your digital presence without compromising on performance, reliability or the compliance standards your sector requires. Green energy web hosting coordinated as part of your integrated digital infrastructure, not as a separate engagement with a standalone provider.
Many of our clients work in highly regulated and governed industries, for example Healthcare and Financial Services. We understand the impact this can have on IT operations and work with you to ensure your business is compliant, whether it be HIPAA, PCI DSS or any other industry regulation and that all IT across the business is supported.
Many of our clients work in highly regulated and governed industries, for example Healthcare and Financial Services. We understand the impact this can have on IT operations and work with you to ensure your business is compliant, whether it be HIPAA, PCI DSS or any other industry regulation and that all IT across the business is supported.
The single-point-of-contact model that makes the rest of this page possible. We manage the relationships, contracts, SLAs, renewals and escalations for every third-party digital infrastructure provider your organisation uses: hosting providers, CDN providers, domain registrars, security vendors, cloud services providers and monitoring platforms. One team that understands the whole picture. One contract that covers the management overhead. One escalation path when something needs to be resolved. For enterprise marketing teams that have better uses of their time than managing IT vendor relationships, this is the engagement model that makes digital infrastructure genuinely operational rather than a recurring distraction.
What is green web hosting and why does it matter for enterprise organisations?
Green web hosting, also called eco-friendly web hosting or sustainable web hosting, refers to hosting infrastructure powered by renewable energy sources such as wind and solar, or offset through verified carbon credit schemes. Data centres are significant energy consumers: a large enterprise website or web application running on conventional hosting has a measurable carbon footprint. For enterprise organisations with ESG reporting requirements, net zero commitments or sustainability policies, green energy web hosting and carbon neutral web hosting solutions allow digital infrastructure to align with those commitments. Socially responsible web hosting is increasingly a procurement requirement for organisations in the public sector, healthcare and financial services. We provide eco-friendly web hosting options as part of any managed infrastructure engagement and can provide certification documentation for sustainability reporting purposes.
What does HIPAA-compliant hosting require and how do you manage it?
HIPAA-compliant hosting for US healthcare organisations requires specific technical safeguards under the HIPAA Security Rule: data encryption in transit and at rest, access controls that limit PHI access to authorised users, audit controls that log access to systems containing PHI, integrity controls that protect PHI from improper alteration or destruction, and transmission security for PHI sent over networks. In practice, HIPAA-compliant hosting means selecting hosting providers that will sign a Business Associate Agreement, configuring hosting environments with the required encryption and access controls, implementing backup and disaster recovery processes that meet the contingency plan requirements, and maintaining the documentation that demonstrates compliance in an audit. We manage the hosting provider selection, BAA execution, technical configuration and ongoing compliance monitoring on behalf of healthcare clients, coordinating all of it as a single managed service rather than leaving the compliance burden with the client’s internal team.
What does a single point of contact for digital infrastructure actually mean in practice?
In practice, it means that when something happens to your digital infrastructure, a site goes down, a security alert fires, a domain renewal is approaching, an SSL certificate expires, a hosting invoice needs querying, there is one team you contact and one team that resolves it. You do not need to know which vendor is responsible or which contract covers it. You do not need to manage escalations between your web agency and your hosting provider. You do not need to track renewal dates across multiple vendor portals. We manage the relationships with every third-party infrastructure provider you use, hold the vendor contracts, set the renewal reminders, respond to the alerts and report to you monthly on the health and performance of your entire digital infrastructure. For enterprise marketing teams that are not resourced to manage IT vendor relationships, this is the operational model that removes a persistent source of overhead and risk.
How does digital infrastructure management fit with your web design and marketing services?
Digital infrastructure management is a natural extension of web design and digital marketing services rather than a separate discipline. The team that builds your website understands its hosting requirements better than a generic IT provider. The team that manages your SEO programme understands how hosting performance, uptime and page speed affect your organic rankings. The team that manages your paid media understands how landing page availability and load time affect your conversion rates and quality scores. Managing digital infrastructure in the same team that manages your web and marketing programme means infrastructure decisions are made with commercial context, infrastructure problems are resolved with marketing implications in mind, and there is no gap between your marketing agency’s responsibility and your hosting provider’s responsibility. For enterprise clients who want a genuinely integrated digital operation, infrastructure management as part of the same engagement is the model that removes the most operational friction.
Can you manage digital infrastructure for organisations with platforms in multiple countries?
Yes. Multi-market digital infrastructure management is a specific capability enabled by our offices in London, Vancouver and Hong Kong. For enterprise organisations with platforms in the UK, US and Asia-Pacific simultaneously, we manage hosting and infrastructure providers in each region to meet local performance, data residency and compliance requirements: UK GDPR data residency requirements for European platforms, HIPAA requirements for US healthcare platforms, and regional data sovereignty requirements for APAC operations. We consolidate reporting across all regions and provide a single management layer regardless of how many markets your digital platforms operate in.
A fully managed and executed digital marketing strategy and business growth service that is customised to your budget, target audience, industry and business goals.
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A fully managed marketing programme across the services your business needs. We take ownership of strategy, execution and reporting, operating as an integrated extension of your marketing function rather than a vendor managing discrete projects.
An expert consultant to help guide your own efforts by providing marketing and audience analysis, business and industry insights, and solution-based strategies to execute.
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Expert strategic guidance for marketing leadership teams navigating complex decisions: ICP definition, go-to-market strategy, channel mix, operating model design and market entry. Available as standalone engagements or as the foundation phase of a longer programme.
Whether you need a full audit of your current digital infrastructure, a switch to managed hosting with compliance requirements built in, or simply one team to take ownership of everything that keeps your digital presence running, we would like to understand your current setup and show you what a better one looks like.